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Important...
Using your Visa debit card at Woolworths outlets is changing
The Woolworths group is progressively changing its EFTPOS processing network. As a result customers with a zero interest Visa debit card will no longer be able to press the 'credit' button or sign when making a purchase at any Woolworths group outlet.
Instead when making a purchase using your Visa debit card, you will need to press the 'cheque' option and enter your PIN to access funds.

The Woolworth's group includes all Woolworths and Safeway supermarkets / liquor / petro, BIG W, BSW, Dan Murphy's, Dick Smith, Tandy, Thomas Dux and ALH.
All financial institutions who issue Visa debit cards will be impacted by Woolworth's decision.

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General account safety tips
View important suggestions on how to maintain account safety.

Lost or stolen card?
Call us immediately to report a lost or stolen card.
7am – 7pm Monday to Friday AEST: 1800 651 898 (+61 7 3017 8888)
Outside these contact hours: 1800 621 199

Implementing chip cards
From late November 2009, all customer magnetic strip Visa debit cards will be progressively replaced with chip enabled cards.

This means that on card renewal or for any new cardholders, all Visa debit cards will be chip enabled with the 'chip' embossed on the left side of the card. More...